Payments

E-PETE offers a secure and convenient online payment experience. Customers can complete their purchases using the payment methods available at checkout.

• All payments must be completed before an order is processed and dispatched.

• Once payment is successfully received, your order will be confirmed for processing.

• In case of a failed or incomplete payment, the order may not be processed until the payment is successfully completed.

• If you experience any payment-related issue, please contact us for assistance

Delivery

We aim to process and deliver your order safely and within the estimated timeframe.

• Orders are generally delivered within 7–10 working days, subject to product availability and order processing time.

• Delivery timelines may vary depending on the destination, courier transit conditions, weekends and public holidays.

• If an ordered product is unavailable or requires additional processing time, delivery may take longer. We will keep you informed in such circumstances.

• Orders are shipped through our selected courier partners based on serviceability.

• Customers must provide a complete and accurate postal address, PIN code and active phone number to ensure successful delivery.

• Delivery timelines are estimates and may be affected by circumstances beyond our control, including transportation delays, weather conditions and other unforeseen situations.

For any questions regarding payments, orders or delivery, please contact us at epeteindia@gmail.com.